Please read these terms and conditions carefully before using our services or purchasing products from JISR OBHUR TRADING GROUP.
Welcome to JISR OBHUR TRADING GROUP ("Company", "we", "us", or "our"). These Terms and Conditions govern your use of our website, services, and the purchase of products from our company.
By accessing our website or purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
JISR OBHUR TRADING GROUP is a registered trading company in the Kingdom of Saudi Arabia, specializing in the supply of sanitary ware, plumbing solutions, electrical systems, and building materials.
Registered Address: Jeddah, Kingdom of Saudi Arabia
Contact: +966 54 068 0000 | [email protected]
We strive to provide accurate product descriptions, images, and specifications. However, we do not warrant that product descriptions or other content are error-free, complete, or current.
All prices are quoted in Saudi Riyals (SAR) and include applicable VAT unless otherwise stated. We reserve the right to modify prices at any time without prior notice. However, confirmed orders will be honored at the price agreed upon at the time of order placement.
Orders can be placed through our website, by phone, via email, or in person at our showrooms. All orders are subject to product availability and acceptance by us.
We accept the following payment methods:
For large projects and wholesale orders, we offer flexible payment terms. Please contact our sales team for details.
We provide delivery services throughout Jeddah and surrounding areas. For locations outside our standard delivery zone, additional shipping charges may apply.
Standard delivery times are:
Delivery charges vary based on order size, weight, and location. Free delivery may be available for orders above a certain value. Contact us for specific delivery quotes.
We accept returns under the following conditions:
If you receive a defective or damaged product, please contact us within 48 hours of delivery. We will arrange for replacement or refund at no additional cost to you.
Orders can be cancelled within 24 hours of placement without penalty. After 24 hours, cancellation fees may apply depending on order processing status.
All products come with manufacturer warranties ranging from 1 to 20 years depending on the product category. Warranty terms and conditions are provided by the respective manufacturers.
We guarantee that all products sold are:
To make a warranty claim, please provide:
To the maximum extent permitted by law, JISR OBHUR TRADING GROUP shall not be liable for:
Our total liability for any claim shall not exceed the purchase price of the product in question.
While we supply materials, installation services are provided by third-party contractors. We can recommend certified installers but are not responsible for:
Our technical support team provides free consultation on product selection and specifications but does not supervise installation work.
These Terms and Conditions are governed by the laws of the Kingdom of Saudi Arabia. Any disputes arising from these terms shall be resolved through:
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes constitutes acceptance of the modified terms.
We encourage you to review these terms periodically for any updates.
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Phone: +966 54 068 0000
Address: JISR OBHUR TRADING GROUP, Jeddah, Saudi Arabia
Branch Locations:
Last Updated: June 19, 2026